Privacy Policy

Who We Are

This Privacy Policy (the “Privacy Policy”) describes how MakeGood LLC (“MakeGood,” “we,” “our,” or “us”) may collect, use, and share information in connection with the operation of our website (the “Website”).

MakeGood provides tools to assist its customers in the collection of their own accounts receivable.

Please review this Privacy Policy carefully. By using our Website, you acknowledge you have read and understand the terms of this Privacy Policy and our separate Terms of Use. This Policy and the Terms of Use are also incorporated by reference into our License Agreements.  If you do not agree with our practices, do not use or access the Website. Please note that capitalized terms that are not specifically defined in this Privacy Policy have the meaning given to them in the Terms of Use.

Who Controls Your Information?

Information provided to or gathered by us is controlled by:

            MakeGood, LLC

            42 Spring Street, Suite 11

            Newport, RI 02840

            Attention:  Compliance Department

Email: [email protected]

Information We Collect From Usage of Our Website and License Agreement

We collect information from visitors to our Website and in connection with our License Agreements. Information collected in this manner may be provided automatically by your system and the systems that you use to connect to our Website. This information may include:

(i)         contact information such as name, address, phone number, email address;

(ii)        demographic information such as date of birth, gender, marital status;

(iii)       government ID numbers such as social security number (SSN), driver’s license, passport;

(iv)       financial account information;

(v)        responses to any surveys you complete in relation to or regarding your experience with our products         or services; and/or

(vi)       any other information collected in the ordinary course of business in order to provide our products and/or services.  We may also collect browsing information from your Internet browser, computer, and/or mobile device if you visit or use our Website, including, but not limited to, Internet Protocol (IP) address or device ID/UDID, protocol and sequence information, browser language and type, domain name system requests, browsing history, http headers, application client and service banners and operating system data.

How MakeGood Uses Information We Collect

MakeGood uses this information for the following purposes:

to respond to your inquiry;

market our products and services to you;

sell our products and services to you;

statistical analysis on marketing and sales activities, and web site usage;

to fulfill or meet the reason you provided the information, including responding to your inquiries, questions and/or other requests or providing our services and products;

to support, develop and improve our Website, products and services;

to create, maintain, customize and secure your account with us;

to process your requests and payments and prevent fraud;

to help maintain the safety, security and integrity of our Website, products and services, databases and other technology assets;

enforcing our Terms of Use and/or License Agreement; and/or

for such other purposes as may be described to you when collecting your information or as otherwise set forth in this Policy.

MakeGood may disclose your personal information to, and in cooperation with, law enforcement officials on receipt of a valid court order. Your personal information may be disclosed to other third parties when MakeGood is required to do so by law or in the good faith that such action is necessary to comply with a legal obligation, protect and defend the rights and property of MakeGood, act in urgent circumstances to protect the safety of users of services or the public, or protect against legal liability. MakeGood shares information with its service providers to provide the Website and render services under the License Agreements. MakeGood may also share information as part of an acquisition, merger, sale, or change of control or business entity status, or bankruptcy, or with affiliated entities subject to this Privacy Policy.

Cookies

MakeGood uses cookies for your convenience and security. Cookies are text files stored on your computer. The cookies remember information that you’ve already typed in our Website fields, among other things, so you don’t have to enter them again. They are used to make your experience on our Website more personal and less cumbersome. We do link information stored in cookies to personally identifiable information you submit or that we receive from third parties.

Server Logging

Like most other websites, we also make use of log files which include users IP address, referring URL and pages viewed within a session.

Third Party Cookie & Web Beacons

Third parties who advertise on our Website may employ the use of cookies and web beacons to track the effectiveness of their advertisements. We have no access to these third-party cookies.

We may also employ the services of third parties in tracking aggregated statistical data about our Website. This information is used for statistical purposes and these third parties may also employ the use of cookies and web beacons in providing this service to us.

Targeted Advertising

We may partner with a third-party ad network to either display advertising on our Website or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect information about your activities on this Website and other websites to provide you targeted advertising based upon your interests.

Managing / Restricting Cookies

You should have the ability to change whether or not cookies are used through your web browser. Please refer to your web browser’s help function for assistance on how to change your preferences.

Do Not Track (DNT) Signals

In certain circumstances we may elect not to respond to a browser’s Do Not Track signal.

Data Storage

We store user data, including personal data, in the United States.

Understanding and Accepting Security Risks; Privacy-Related Technology

Although we make every reasonable effort to protect information in our systems, MakeGood cannot and does not guarantee the security, confidentiality, or privacy of any information or communication. MakeGood is not responsible for the privacy policies or practices of other websites, third parties with whom we work to provide services, or those who access your information on our site or applications. If you disagree with the way we collect, process, use, store, and display personal and non-personal information, please do not use our Website, use our products and services, or interact with webpages/systems with our technology.

MakeGood will take reasonable measures to protect your information from unauthorized or inappropriate use by third parties. MakeGood has no control over these third parties, so we cannot be responsible for their use of information. MakeGood cannot guarantee that your information will always remain private. Our users assume all responsibility and risk for their use of our Website and/or service or their use of any systems that may contain our technology or use our technology.

MakeGood’s use of Third-Party Service Providers

In order to provide our Website to you, MakeGood works with a number of third-party service providers; some of whom may have access to your personal information. To understand which service providers may receive your personal information, contact us at [email protected].

Children’s Information

MakeGood’s Terms of Use prohibit the use of our services by anyone under the age of 18 years old. We do not knowingly collect data from users under the age of 18 years old. If you believe we have mistakenly collected personal data of a minor, please notify us through email at [email protected].

Retention

In most cases, the information you add to your account or provide as part of using a product or service remains until you delete the account.

Requesting to Access, Correct, or Delete Your Personal Information

Under certain privacy laws, consumers have specific privacy rights. Regardless of whether you are an account holder or a visitor, under certain laws, you may exercise the following data protection rights: the right of deletion, the right to amend or rectify your personal data, the right to object to the use of your personal data, the right to restrict processing of your data, the right of access, the right to not receive discriminatory treatment, and the right of portability, where feasible. Such rights are subject to certain limitations, as provided for by applicable laws.

To make a privacy request regarding your personal information, please contact us via email at [email protected] with your name and either your email address or physical address associated with your use of the Website. If you are making a privacy request through an authorized agent, please also provide the agent’s name and email address and statement of authorization. If we need additional information to verify your identity or process your request, we will promptly respond to you. We will not discriminate against you for making a privacy request. Individual requests will be completed within the time allotted by relevant regulations.

Rights of California Residents

For example, California residents have the following rights under California privacy laws:

·         Right to access and correct your personal information;

·         Right to request disclosure of the categories of information collected about you, the categories of sources from which the information is collected, the business or commercial purpose for collecting or selling information, the categories of third parties with whom we share your information, and specific pieces of information we have collected about you;

·         Right to opt out of certain privacy practices, including any sale of information;

·         Right to request deletion of personal information collected about you; and

·         Right to no discriminatory treatment (and we will not discriminate against you, for example, by charging you a different price for exercising your rights).

In addition, under California’s “Shine the Light” law, California residents who provide information to the Website may request certain information regarding our disclosure of your information to third parties for their direct marketing purposes.

IMPORTANT: Any information by which you can be personally identified, such as your name, physical address, e-mail address and/or phone number and/or other content that you voluntarily disclose to our services may become available to the public and may be accessed, used and stored by others. You should not post sensitive personal information or any other information that you would not want made public.

COMMENTS / QUESTIONS

Please send your comments and questions regarding this policy to:

            MakeGood, LLC

            42 Spring Street, Suite 11

            Newport, RI 02840

            Attention:  Compliance Department

Email: [email protected]

Subject to Change

This Privacy Policy is subject to change at any time by updating this page. Periodically, you should return and review this Privacy Policy. Any use of the site following the posting of any new or modified privacy agreement constitutes your acceptance of the modified agreement. Should we make any material changes to the manner in which we use your collected information, we shall notify you by means of a notice on the Website of an updated Privacy Policy.

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